Role: Sales Administrator Location: Milton Keynes Hours: Full time, 8.30am – 5.00pm (Fully office-based) Salary: £26,000 An excellent opportunity has now arisen for a Sales Administrator to join our client’s successful team. Who are we? Our client is a well-established, long-standing business in Milton Keynes with a strong reputation in both UK and international markets. Supplying specialist products across the construction, electrical, heating, and lighting industries, they pride themselves on consistent growth, high-quality standards, and a commitment to customer satisfaction. Benefits: 24 days holiday plus bank holidays Company pension scheme Free on-site parking Duties of a Sales Administrator: Respond to incoming sales enquiries and raise quotations via email, SAP and over the phone Process customer orders and issue acknowledgments Handle customer queries efficiently via phone and email Make proactive calls to existing and lapsed customers Ensure pricing and discounts are applied correctly Manage customer returns, ensuring correct processes are followed Maintain accurate data on SAP, working closely with IT and Accounts teams Liaise with Operations, Finance and Supply Chain departments Provide support to Regional Sales Representatives Handle incoming calls within agreed service levels Manage back orders and update administrative trackers Meet and greet visitors in a professional manner Provide cover for colleagues during holidays or absences Ensure compliance with ISO and company protocols What we would like from you: Previous experience in a sales administration or customer service role Good working knowledge of Microsoft Excel (intermediate level) SAP knowledge desirable (training can be provided) Strong organisational and communication skills Ability to multitask and work collaboratively across departments A proactive and customer-focused approach If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days