Overview
You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals and DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. 40 Hours per week.
Responsibilities
* Play an active part in engagement planning and monthly store meeting sessions.
* Ensure customers receive a warm welcome, an informed conversation, and a personalized proposal.
* Use our client service tools to ensure a consistent customer experience.
* Support your store's monthly customer contact plan.
* Follow the merchandising plan to restock the shop floor.
* Load the van and plan delivery routes.
* Proven experience in a customer service/retail role.
* Valid driving license.
* Enjoys a collaborative working environment where supporting colleagues is key.
* Calm under pressure.
What Makes You Stand Out
* Excellent communication, customer service and interpersonal skills.
* Well organised and with an eye for detail.
* Enjoys ongoing coaching and support to advance career and build skills.
About AkzoNobel and Dulux Decorating Centers
Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We are active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together. Dulux Decorating Centers has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our portfolio is trusted by customers around the globe. We pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. We are recognised as a Top 100 Employer with Investors in People Gold accreditation and bring a wide range of services and products to decorating professionals and DIY enthusiasts across the country.
What We Offer
* Competitive salary (depending on experience).
* 25 days holiday, excluding bank holidays.
* Income protection.
* Staff discount at Dulux Decorator Centre stores.
* Employee Assistance Programme.
* Employee life assurance.
* Company pension.
* Product discounts.
* Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more.
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
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