Full Time, Permanent 37.5 hours per week We have an exciting opportunity for a Customer Service Co-ordinator to join ourSouth Westand Wales team in Cardiff. The Customer Service team ensures our purchasers and social housing partners receive excellent support after moving into their new Lovell home. As a Customer Service Coordinator, you will play a key role in managing customer enquiries, organising remedial works and making sure every homeowner or social housing tenant receives a smooth, professional aftercare experience. Working closely with the Customer Service Supervisor, you will handle customer contact, coordinate repairs with operatives and subcontractors, manage defect records across our systems, and ensure all issues are resolved promptly and to a high standard. WhatYoullNeed * Experience ideally gained in customer care, aftersales, construction administration, or another fast-paced support environment 1.