The Payments Directorate sits at the heart of the UK's financial system, playing a critical role in delivering the Bank's mission. We design and operate the Real‑Time Gross Settlement (RTGS) service and CHAPS, the UK's high‑value payment system. RTGS ultimately lies at the heart of every electronic payment in the UK and settles over £800 billion on an average working day.
Role Overview
As a Product Owner, you will be part of the Payments Product Management Team, supporting the maintenance and continuous improvement of the RTGS Core Settlement Engine.
Responsibilities
Planning & Prioritisation
* Support product planning sessions, including quarterly planning, by preparing inputs and gathering data
* Assist in drafting clear, concise user stories and acceptance criteria
* Help maintain the product backlog, ensuring items are well‑shaped and ready for development
* Contribute to maintaining the product roadmap and Now / Next / Later view with guidance from senior POs
* Participate actively in backlog refinement sessions
* Work with internal and external stakeholders to gather and refine requirements
* Support senior POs/PMs in aligning functionality with business processes and user needs
* Assist in preparing presentations or updates for stakeholders, including senior audiences
* Attend workshops, demonstrations, and engagement sessions
Delivery & Documentation
* Support the preparation of release notes, documentation, and communication materials
* Assist with implementation planning and coordination during scheduled release support, defect triage and resolution
* Support the triage of defects, gathering information and updating records as needed
* Contribute to reviewing outputs from development teams to ensure they meet requirements
Other Core Responsibilities
* Support senior Product Owners and Product Managers in representing user needs during design and delivery
* Contribute to product planning, refinement, and implementation activities
* Develop your skills in stakeholder engagement, agile delivery, and product leadership
* Help produce training materials and support training delivery when changes are introduced
Qualifications & Experience
* Experience working as a Product Owner, Business Analyst, or in a related change role
* Experience engaging with business and technical stakeholders to gather or clarify requirements
* Demonstrable experience with cross‑functional business improvement initiatives
* Familiarity with agile principles and change management processes
* Experience working in a product or change delivery environment within the public sector
* Understanding of financial services or payments
* Understanding of RTGS and its key functions
Skills
* Strong written and verbal communication skills, including the ability to translate technical concepts into clear, user‑friendly language
* Good analytical and problem‑solving abilities with attention to detail
* Willingness to take ownership of tasks and demonstrate leadership through behaviours, even without direct authority
* Ability to build strong working relationships and contribute positively to a cross‑functional team
* A proactive attitude with a desire to learn product management practices and tools
Salary and Benefits
Salary range: £37,120 – £41,760 per annum.
* Career‑average pension: guaranteed retirement benefit of 1/80th of your annual salary for every year worked, with options to adjust
* Discretionary performance award based on a current award pool
* 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits
* 26 days annual leave, with option to buy up to 12 additional days through flexible benefits
* Private medical insurance and income protection
National Security Vetting Process
Employment in this role will be subject to the National Security Vetting clearance process, typically taking between 6 and 12 weeks post offer, and further security checks in accordance with Bank policy.
Location: Leeds
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