Overview
Lead Officer - Housing Assistance Shared Service (DHH124)
Band K (SCP 36 - 40) £47,181 - £51,356 per annum, plus Market Supplement £4,000 per annum until 31st March 2028
Full time, permanent - 37 hours per week
It is an exciting time to join us, as you will play a significant role in a passionate and committed team, making a real difference in people’s lives. Our Housing Assistance Shared Service is committed to supporting residents across Stafford Borough and South Staffordshire District.
We are looking for a dynamic and professional Lead Officer to join us to manage the high-performing Housing Assistance (Disabled Facilities Grants) service; a supportive and collaborative team which is proven to be efficient, effective and valued.
Key Responsibilities
* Overseeing the complete DFG process, from receiving referrals to project completion, ensuring efficiency, quality and safety.
* Leading procurement processes, including tendering key contracts, contractor management and ensuring value for money.
* Developing and implementing systems and processes that drive continuous improvement and operational excellence.
* Managing budgets, resources and timelines, monitoring and influencing key performance indicators to meet challenging targets.
* Cultivating a culture of professionalism, collaboration, and enthusiasm within the team.
* Establishing and maintaining strong relationships with external stakeholders, including contractors, healthcare professionals, and local authorities.
* Ensuring compliance with legal, regulatory, and local government standards.
Key Skills & Qualifications
Ideally, we are looking for someone who has knowledge of Disabled Facilities Grant legislation; experience in leadership and management, with the ability to motivate a high performing team; great customer service; and excellent organisational skills.
* Proven experience in managing a team, ideally within the public sector or social care environment.
* Strong organisational skills with the ability to manage multiple tasks and priorities.
* Expertise in running procurement processes, including tendering, supplier negotiations, and contract management.
* Excellent communication skills, with a professional and approachable manner.
* Enthusiastic and results-driven, with a commitment to delivering positive outcomes for vulnerable individuals.
* In-depth knowledge of the Disabled Facilities Grant process or similar funding mechanisms.
* A problem-solving mindset, with the ability to adapt to changing circumstances.
* Ability to work jointly with professionals including Occupational Therapists, architects and local authority staff for a joined-up multi-agency service.
* You must hold a full UK Driving Licence.
This role is working in a regulated activity and will be subject to a DBS disclosure.
Benefits and Additional Information
In return, we can offer you opportunities for professional development and working arrangements that will enhance your work-life balance. These include flexible home working (dependent on service need) and a holiday allowance of 27.5 days plus bank holidays.
In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of training and developmental opportunities is also offered.
If you are a highly motivated, enthusiastic, and organised individual with a passion for supporting individuals to live independently, we would love to hear from you.
How to apply
For further information and to apply, please visit our website at: https://www.staffordbc.gov.uk/jobs-and-careers
Important dates
Closing date for completed applications: Sunday 5th October 2025
Interviews will be held week beginning 13th October 2025
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