About the Role: One of my local government clients seeking a detail-oriented Business Support Officer to join the Families First Advice Line team. This part-time role will involve providing critical administrative support, including processing referral data, performing accurate data entry, and helping to evidence the outcomes and impact of the service. Key Responsibilities: * Support the smooth operation of the Families First Advice Line. * Accurately input, manage, and process referral data and service records. * Assist with generating reports and maintaining databases. * Perform general administrative and clerical tasks as required. * Support the team in evidencing the effectiveness of the service. Candidate Profile: * Previous administrative or business support experience (public sector desirable). * Strong attention to detail with accurate data entry skills. * Comfortable working with sensitive information. * Proficient in Microsoft Office applications. * Organised, reliable, and able to manage time effectively. * Experience within social care or early help services is an advantage. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd