The Role:
An exciting opportunity for a 12 month Repairs & Maintenance Manager has arisen within Estates Division.
Instigate Orders
Authorise orders and approve variation price works from agreed SoR's. Offer technical support to Customer Contact Centre to ensure that works are value for money. Promptly instruct contractor and confirm agreed timescale. Liaise with housing mangers as necessary.
Order Approvals
Approve and review high value orders, variations, and completed works prior to invoice.
Quality Assurance
Lead on all areas of quality assurance including sharing site visit responsibility with contractors. Manage requests for pre inspections and post inspections with contractors. Communicate inspection KPIs to key stakeholders.
Works Delivery
Ensure that all works are completed within agreed time frame work and that this is accurately monitored through weekly WIP reports.
Contractor Management
Ensure strict adherence to Contractor code of conduct and agreed SLAs. Lead contract progress meetings to manage performance.
Complaint and Query Lead
Manage all complaints responses related to repairs from inception and act as escalation point for repairs and void teams.
Further details about the role and duties can be found in the Further Information document.
About you:
In order to succeed in this role, you will join us with:
1. An HND or equivalent in construction or building studies.
2. Knowledge of construction techniques.
3. Knowledge of building standards regulatory requirements in relation to repairs and maintenance.
4. Demonstrable knowledge of construction Health and Safety regulations.
5. Experience of specifying Repairs and void works.
6. Excellent communication skills (both written and verbal) with a proven ability to influence and gain credibility with senior stakeholders and customers.
7. A Full UK Driving Licence.
Benefits of working at the University of Cambridge include:
8. Competitive rates of pay with automatic service related pay progression and annual cost of living increases;
9. Generous annual leave allowance
10. Flexible and hybrid working opportunities;
11. Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries)
12. An auto-enrolment pension scheme, with a generous employer contribution;
13. Travel benefits and retail discounts at over 2,000 local and national stores;
14. Schemes to support with relocation
Fixed-term: The funds for this post are available for 12 months in the first instance.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.