Royal Mail P&FS are recruiting for Cleaning Operatives at Home Counties North Mail Centre, Hemel Hempstead, HP2 7XX
Job Reference Number: 331487
Pay: £12.60 per hour plus £125 per month coordinator allowance
Contract type: Permanent
Working hours: Full time, 37.5 hours per week, Monday to Saturday.
As part of Royal Mail Property & Facilities Solutions you will work from 09:00 to 15:15 either as part of a team or as the only cleaner on site, ensuring we continue to deliver the high standards of service our customers expect.
Flexibility is key as you’ll be happy to continue to complete the Cleaning Operative duties alongside the additional Cleaning Co-ordinator responsibilities.
Why Join Us?
At Royal Mail Property & Facilities Solutions, we’re proud to maintain one of the largest property portfolios in Europe. Our team of 2,500 dedicated professionals keeps over 2,000 sites running smoothly—and we’d love for you to be part of it.
As a cleaner, you’ll play a vital role in keeping our spaces clean, safe, and welcoming. Whether you’re working solo or as part of a team, your contribution will help us deliver the high standards our customers expect.
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About the Role Cleaning Role.
Your responsibilities will include a range of cleaning tasks, including:
* Mopping, vacuuming, and dusting
* Cleaning toilets, floors and offices
* Emptying bins and sanitising surfaces
* Litter picking within yard and car park areas
This is a hands-on role that involves manual handling, but don’t worry—we’ll provide all the training and support you need to succeed.
About the Cleaner Coordinator role
The Co-ordinator part requires you to oversee a team of cleaning operatives on a single site, whilst supporting the Soft Service Manager with the achievement of efficient day-to-day operations and develop a positive workplace culture. In this varied role, you’ll allocate daily tasks to the cleaning team, manage material use and stock control, conduct quality checks ensuring health and safety policies are followed and monitor the team’s attendance, schedule, and overtime.
You’ll be involved with HR matters for example conducting return to work interviews, support the SSM with the recruitment and training of cleaning operatives and play a key role in resolving operational problems.
About You
We’re looking for someone who is:
* Friendly, reliable, and self-motivated
* Able to work independently and manage their own time
* Comfortable communicating with customers and managers
* Committed to maintaining high standards of cleanliness and safety
Previous cleaning experience is a bonus, but not essential.
What We Offer
* 22.5 days annual leave, rising to 25 after 5 years’ service (plus bank holidays)
* Uniform and PPE provided
* Defined Contribution pension scheme
* Employee referral scheme
* Full training and induction provided – no experience needed!
Ready to Apply?
If you're looking for a flexible role where you can make a real impact, we’d love to hear from you! Before you apply, make sure that you can get to the location for the hours stated, and the total weekly hours are in line with your expectations. If you are relying on public transport, check to make sure the location has good public transport links and that the cost and time of the commute are not excessive.
What happens next?
If your application is successful, we’ll invite you to take part in a short virtual assessment. It’s a great opportunity for you to showcase your skills and personality by answering seven questions relating to your cleaning background and five supplemental Yes or No questions — either on video or audio-only, whichever you’re most comfortable with.
You can complete it using a laptop, smartphone, or tablet — whatever works best for you — and you can do it at a time that suits you.
Don’t have the means to complete this or would prefer to speak with one of our team? No problem, we can also off a short telephone assessment as an alternative.
Please note: This vacancy may close early once we receive enough applications—so don’t wait!