Job Summary
We are seeking a friendly and professional Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role involves managing the front desk, scheduling appointments, and assisting with various salon services. A background in barbering or beauty services is advantageous, as well as strong communication skills to effectively engage with clients.
Responsibilities
* Greet clients warmly upon arrival and provide an exceptional first impression of the salon.
* Manage appointment bookings and maintain an organised schedule for stylists and beauticians.
* Handle client inquiries and provide information about salon services, including beauty treatments we offer
* Assist in upselling products and services to enhance client experience and satisfaction.
* Maintain cleanliness and organisation of the front desk area, ensuring all materials are stocked and accessible.
* Support stylists by coordinating client flow and assisting with any necessary tasks during busy periods.
* Address any client concerns or feedback promptly to ensure a positive salon experience.
Experience
* Previous experience in a front desk or customer service role is essential, preferably within a salon or beauty environment.
* Familiarity with store management practices is beneficial for maintaining an efficient workflow.
* Strong communication skills are required to interact effectively with clients and team members.
* A proactive attitude towards upselling services and products will be advantageous in this role. Join us in creating a welcoming environment where clients feel valued and pampered
Job Type: Part-time
Pay: From £12.21 per hour
Expected hours: 25 per week
Benefits:
* Employee discount
* Store discount
Application question(s):
* Can you work every Tuesday, Wednesday and Thursday?
Work Location: In person