Overview
We are looking for Insurance Administrative Support staff to assist a growing team dealing with insurance claims, based in central Sheffield, working 3-4 days from the office and remotely for the remainder of days.
This opportunity is ideal for recent school leavers or law graduates, who are keen to apply their knowledge in a dynamic claims environment.
The role provides valuable hands-on experience in insurance claims handling, with clear pathways for professional development via the legal or business administration apprenticeship route.
Responsibilities
* Support a busy team dealing with insurance claims, assisting in tasks such as gathering documentation, following up with customers and third parties, and ensuring all files are complete.
* Carry out administrative checks to confirm documentation is complete, policies or agreements are valid, and necessary authorisations are in place.
* Coordinate with customers, brokers, and other third parties to request additional information or clarification when required.
* Maintain follow‑ups and reminders to ensure tasks progress within required timeframes and service standards.
* Manage communication via phone, email, and written correspondence, keeping customers and internal stakeholders updated.
* Assist with identifying discrepancies or irregularities in documentation or claims submissions, and escalate issues to senior team members.
Qualifications and skills
* Business administration or law degree
* Demonstrated interest in business administration, insurance, claims, or legal compliance
* Excellent organisational skills and attention to detail
* Strong written and verbal communication abilities
* Proficiency in office software (Word, Excel, etc.)
* Customer‑service mindset; friendly, professional, responsive.
We welcome applications from individuals who are eager to contribute to our team while developing their professional skills in a supportive environment.
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