Role Overview
The Head of Network Observability & Analysis is responsible for developing and leading strategies to enhance cyber visibility and monitoring of HSBC’s network infrastructure. The role ensures the implementation and management of comprehensive network observability solutions that underpin a number of key cybersecurity controls moving forward. The role will involve significant collaboration throughout HSBC. This position requires strong technical expertise, strategic vision, and strong leadership and communication skills to ensure success.
Responsibilities
* Define & deliver vision, strategy & roadmap of the Capability.
* Priorise teams’ backlogs based on objectives & value released to identify what teams work on next.
* Lead definition of scope and prioritisation of user stories to be developed in teams, including acceptance criteria/definition of done.
* Lead vendor relationships with owned technologies.
* Interact with stakeholders across the organisation to understand their security needs and expectations.
* Evaluate and adopt new technologies and practices which may impact the control environment.
* Monitor & communicate progress of capability performance through agreed KPIs and metrics.
* Run a Pod per L2 capability with Architecture, Engineering, Service Delivery, Control Owner, Program Manager and Product Management.
Qualifications
* Understanding and knowledge of common industry cyber security frameworks, standards, and methodologies, including OWASP, ISO2700x series, PCI DSS, GLBA, GDPR, Global data security and privacy acts, FFIEC guidelines, CIS and NIST standards.
* Experience working within Cloud, SaaS and emerging cloud use‑cases for web/mobile and enterprise companies.
* Specific background knowledge of cloud technologies including Amazon Web Services, Google Cloud Platforms and Microsoft Azure.
* Strong commercial background and knowledge of cybersecurity offerings with a deep understanding in networking concepts.
* Experienced in owning a capability, technology, or platform together with the responsibilities associated with running a team of up to 20 individuals.
* Background in information systems, technology, architecture, design, and service delivery of defence‑in‑depth capabilities.
* Experience working in a highly regulated, large multi‑national environment.
* Deep SME knowledge of network security, including capabilities aligned typically to firewalls and other networking technologies that control traffic flow by policy.
Location
This role is based in Birmingham; Sheffield can also be considered.
Equal Opportunities
We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our recruitment helpdesk.
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