Customer Success Manager / Operations Manager / Account Manager Location: Cheshire – Hybrid 2 days / 3 days in the office Salary to £35K Bens We’re looking for a dynamic, proactive Customer Success / Account Manager / Operations Manager ( it's covering in many ways the same thing ) to take charge of our client, a growing beverage company, post-sale customer experience ensuring every new account is set up for success, every relationship is nurtured, and every venue proudly represents the client at its best. This is a pivotal, hands-on role at the heart of our growth journey. You’ll be where sales hands off, driving smooth installs, stock fulfilment, and brand activation while shaping the strategy that keeps our customers loyal and our reputation strong. What You’ll Do Customer Success & Retention Operations & Delivery Help with promotions & events Work closely with the leadership team on strategy, planning, and occasional admin support Help coordinate key brand moments internally and externally Must have experience to be shortlisted Recent and solid experience as a Customer Success Manager, Account Manager or Operations Manager in a food, beverage, Hospitality or related B2B business Passionate about delivering exceptional customer experiences as a commercial driver Highly organised with strong multitasking skills Data-driven and strategic, spotting risks and opportunities before they arise Excellent communicator and relationship-builder Flexible, proactive, and happy to travel regularly Thrives in a fast-paced, creative, and collaborative environment Live commutable to Chester and eligible to work in the UK Why Join this business At this business you won’t just be another cog in the machine – you’ll have real ownership, real impact, and real fun doing it. The business is a growing and mighty team making big waves in their industry both here and in Europe and they want you to help shape their future. If you’re ready to bring your energy, ideas, and drive to a brand that’s going places, we’d love to hear from you. “We will endeavour to contact you within 48 hours of receiving your CV, however due to the nature of our business this may be delayed due to meetings, holidays and offsite visits. If you have not had a response within 7 days then please assume that your application has been unsuccessful, due to high volume response unfortunately we are unable to reply to all applicants.” accountmanager operationsmanager customersuccess hiring recruiting cheshire dobsonwelch dominicbarclay