Role Overview
Supporting our e-fulfilment operation for a well‑known recognised brand. The site handles the movement of customer‑specific products, including beers, wines and spirits, within a fast‑paced warehouse environment. Overall day‑to‑day management responsibility for the Warehouse operation along with the requirement to deputise for the General Manager on occasions. This warehouse is a complex operation delivering high levels of service for a brand market leader.
Working hours: Monday to Friday, 40 hours per week.
Key Responsibilities
* Responsible for all warehouse operational activities on site.
* Ensure all KPIs are achieved to consistently meet the customer's expectations.
* Develop and lead a culture of continuous improvement with the development of new and innovative ways of working in order to enhance operational performance and people development.
* Manage and develop the entire operational team, identifying key team members for the future and ensuring they are able to fuel the Company's growth and succession plans.
* Recruit, train and retain a team of staff that are committed to quality in line with the customer's expectations as a premium brand.
* Creation and deployment of a site communication strategy that is informative and exciting whilst ensuring full colleague involvement.
* Ensure a favourable employee relations environment exists and that all personnel issues are dealt within a legal and timely manner.
* Closely manage business financial targets to ensure the attainment of improved financial performance through effective cost management.
* Assume responsibility for ensuring that Health & Safety is 'No1 on the agenda' aligned with the overall site and business goals and guidelines.
* Engage effectively with the customer and any representatives who are based on site and ensure that any input is considered appropriately in a full partnership model approach.
* Pro‑actively manage any other internal or external relationships as necessary ensuring a high level of professionalism at all times.
* Identify and implement appropriate visual management techniques and control measures throughout the operation.
Key Qualifications
* A proven track record at this level within the 3rd Party / in‑house Logistics sector.
* A demonstrable track record in managing high volume, high service‑driven warehouse operations.
* Ability to think and work both strategically and operationally.
* A successful builder and leader of large and diverse teams.
* A positive can‑do outlook with the determination and tenacity to succeed.
* Proven ability where personal drive, commitment and enthusiasm has led to business success.
* Experience of CIP, ideally including formal programmes such as Kaizen, Six Sigma and Lean would be advantageous.
* Excellent communication skills, ability to converse at all levels.
* Previous knowledge and experience in a retail‑type environment would be an advantage.
* A highly confident and proactive individual able to represent the Company and customer.
Benefits
* Annual Leave – Competitive holiday entitlement of 33 days inclusive of the bank holidays.
* Company Bonus – Reward through our bonus scheme when we achieve our goals.
* Private Medical Cover – Choice, flexibility and speed of access to the most clinically appropriate care via Bupa.
* Pension scheme – 5% employee and 8% employer contribution to help ensure a comfortable retirement.
* Life Assurance – Four times your annual salary.
* Wellness – Employee Assistance Programme providing confidential telephone counselling and legal information service operating 24 hours a day, 365 days a year.
* Eye Care Vouchers – Substantial savings on free eye tests and discounts on prescription glasses.
* Reward & Recognition – Employee of the month/year, special recognition and long‑service awards.
* Everyday discounts – Access to over 50 retailer discounts for everyday savings via our benefit platform.
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