Job Title: Facilities Technician Location: Andover Reports to: Buildings, Facilities and Health & Safety Manager Hours: 37.5 hours, Who Are We? Pure is a successful Group of companies specialising in end of life, later life planning, including funeral plans, insurance products and Cremation services. We are direct to consumer and regulated by the FCA. We provide services across the UK, with our base locations in Hampshire, Midlands, and Scotland, with a continued exciting expansion programme! We are the market leader, and our brand awareness is phenomenal, being the best-known brand with more 5* reviews on Trustpilot than any of our competitors. We have strong Values and take Pride in caring deeply about our customers, their loved ones, and our employees. We take accountability and we never settle for second best - working at Pure means being part of a growing, diverse exciting Group, which makes a real difference to the people we serve. The role of Facilities Technician will report to the Buildings, Facilities & Health and Safety Manager. This role plays a key part in the day-to-day management of the Group’s property and facilities portfolio, ensuring buildings are maintained to a high standard and remain safe, compliant and fit for purpose. You will also provide important support across Health & Safety activities, including audits and compliance tasks, contributing to a safe and effective working environment across all sites. Summary of Responsibilities and Duties: Support Provide day to day operational support to the Buildings, Facilities & Health and Safety Manager across the Group’s portfolio of buildings and sites. Act as a key point of contact for site managers and head office teams on facilities matters, with support on Health & Safety queries where required. Support the embedding of consistent standards, policies and best practice across all locations. Foster a proactive, safety-first culture across the business. Buildings & Facilities Management Support the management and maintenance of all Group buildings, ensuring they remain safe, compliant, well presented and fit for purpose. Coordinate planned and reactive maintenance activities, working with external contractors and suppliers. Assist with site inspections, audits and condition surveys, ensuring actions are logged, tracked and resolved. Support the management of facilities contracts, including cleaning, security, utilities and waste services. Assist with property-related projects, refurbishments and site improvements as required. Ensure accurate records are maintained for all buildings, compliance documentation and servicing schedules. Health & Safety Support Support the delivery of Health & Safety compliance across all sites, assisting with the implementation of policies, procedures and risk assessments. Assist with internal Health & Safety inspections and audits, ensuring corrective actions are tracked and completed. Support accident, incident and near-miss reporting processes and follow-up actions. Promote a positive Health & Safety culture across all locations through guidance and day-to-day support. Compliance & Reporting Ensure statutory compliance across buildings and facilities, including fire safety, asbestos, electrical, gas and water hygiene requirements. Support the maintenance of compliance trackers, documentation and certifications. Provide regular updates and reporting to the Buildings, Facilities & Health and Safety Manager on issues, risks and progress. Support external audits, inspections and regulatory visits where required. Maintain strict confidentiality at all times in relation to sensitive company, employee, and customer information, in line with company policies and legal requirements. Cost Control & Continuous Improvement Support cost effective management of facilities activities across the Group. Identify opportunities to improve efficiency, reduce risk and enhance the working environment. Assist with supplier performance reviews and value for money assessments. Skills and Capabilities: Essential Understanding of facilities and buildings support activities within a multi-site environment Practical awareness of Health & Safety principles, with the ability to support compliance and day-to-day H&S requirements Ability to assist with the coordination of contractors, suppliers and routine maintenance tasks Strong organisational skills, with the ability to manage a range of tasks across different sites and priorities Clear and confident communication skills, with the ability to work effectively with site teams, managers and external partners A proactive, detail-focused approach, with a willingness to take ownership of allocated tasks and responsibilities Commit to completing ongoing personal development and training as required by the Pure Group DBS / Disclosure and Barring Service check satisfactory and acceptable to the Pure Group. Full clean UK driving licence and willingness to travel between sites as required which may include overnight stay. Desirable Previous experience working within a regulated environment Formal Health & Safety qualifications or working towards NEBOSH Experience supporting audits, inspections or compliance programmes Knowledge of facilities management systems or compliance tracking tools Personal Attributes: Safety-focused and detail-oriented, with a strong commitment to compliance and best practice Proactive and solutions-driven, able to anticipate issues and act decisively Organised and adaptable, with the ability to manage competing priorities across multiple sites Confident communicator, able to build effective relationships with internal teams and external partners Accountable and values-driven, demonstrating ownership, integrity and a continuous improvement mindset Our Benefits 30 days’ holiday plus bank holidays Bupa Health Cash Plan – a cash back plan on everyday healthcare costs such as dental, optical, prescriptions, and therapies Life Assurance (4 x annual salary) Family-friendly occupational benefits Employee Assistance Programme – supporting your wellbeing 24-7; independently and confidentially Company Pension or SMART Pension option (dependent on terms and conditions) Comprehensive Induction and Learning and Development Academy Discounted Gym Membership, Cycle to Work Scheme and Microsoft Discount programme Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosed. We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so please apply early! If you’re looking to join a company that is fast-moving, people-centred and committed to doing things differently and where your work truly matters, then this could be just the opportunity you’ve been looking for. Equal Opportunities The Pure Group strives to be an equal opportunity employer. We welcome applications from all backgrounds — regardless of age, gender, ethnicity, sexual orientation, disability, religion or belief. We celebrate difference, because we believe it enriches our work and helps us care more deeply. If you’d like extra support or adjustments during the recruitment process, please let us know.