The Business Manager will operate across multiple functional areas of the business, providing senior support within their functional business area to ensure successful service delivery. The role involves working with senior leadership, line managing staff, and acting as the interface between internal and external stakeholders.
Responsibilities
* Directly line manage, and provide secondary line management, for staff to support good practice and personal development through effective supervision, coaching and facilitation of progression processes.
* Monitor and deliver procedures relating to human resources, equalities and inclusion, staff performance management, and learning and development.
* Oversee and maintain robust administrative processes to gather, monitor and synthesise business performance data to support staff development and service improvement, and support preparation for audits and inspections.
* Maintain knowledge of, and assist with the review and improvement, of a range of organisational policies and local procedures, providing advice, guidance, and support to staff.
* Adhere to financial compliance policies with financial responsibilities to include monitoring the function's budgets, supporting financial planning activities, coordinating resource procurement, and authorisation of some expenditures.
* Complete the workforce planning tool and provide accurate information to support decision‑making by senior leaders with regard to resource and workforce management, and involvement with regional recruitment activities.
* Build effective relationships with teams across the business, external stakeholders and partner agencies as a Probation Service Representative, including planning and coordinating engagement events as required.
* Manage facilities portfolio for the designated area, complete all required health and safety risk assessments, and maintain appropriate systems for reporting and escalating issues, ensuring compliance with health, safety and fire policies and regulations, and security requirements.
* Respond to changing business needs, queries and requests, completing ad‑hoc tasks as appropriate to meet deadlines and support service delivery.
* Lead the development of pilot initiatives, undertake specific tasks, and hold specific areas of responsibility as determined by the Head of Operational Function, supporting the senior leadership team with emerging business issues.
Qualifications
The candidate should have proven experience in senior line management, workforce planning, financial oversight, and operational support within a public service environment. A solid understanding of Probation Service and Civil Service policies, health and safety regulations, and a competency in using Microsoft Office is essential.
Benefits
* Annual leave: 25 days on appointment, increasing to 30 days after five years of service.
* Pension: Local Government Pension Scheme, managed by the Greater Manchester Pension Fund.
* Training and development opportunities offered by the Ministry of Justice.
* Flexible benefits such as voluntary benefits, retail vouchers and discounts.
* Family‑friendly policies including reducing hours, job sharing and paid parental leave.
* Free annual sight tests for employees who use computer screens.
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