Lead the Way in Hackney – Join Felicity J. Lord
We’re looking for an experienced Lettings Branch Manager to drive success in our dynamic Hackney office. With a strong background in residential lettings, you'll build key relationships with landlords, grow the portfolio, and deliver standout service. You will l lead, inspire, and support a team of Negotiators, bringing energy, focus, and results to every part of the business. If you are a driven leader ready to take this branch to new heights, we want to hear from you.
Benefits of being a Lettings Branch Manager at Felicity J Lord Estate Agents in Hackney:
1. Complete on-target earnings of £65,000 per year
2. A guaranteed commission for your first 3 months of employment, whilst you build your pipeline
3. Uncapped commission scheme
4. A Company Car, or a monthly car allowance
5. Elite bonus scheme
6. Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday
Your additional benefits as a Lettings Branch Manager at Felicity J Lord Estate Agents in Hackney:
7. 30 days annual leave (includes bank holidays*)
8. Enrolment at the Spicerhaart Learning & Development Centre
9. Continued training as you grow and develop within your role
10. Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
11. Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment
12. Employee Assistance Programme (24/7 access to our confidential helpline)
13. Eye care
14. Employee Referral Bonus
15. Company Pension Scheme
16. Personal ‘Talk Time’ with our CEOs
17. Opportunity to earn a place in the CEO Exclusive Achievers Club
18. Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip
19. Eligibility for our annual black tie Elevate Awards, in categories related to your role
How you will make an impact as a Lettings Branch Manager at Felicity J Lord Estate Agents in Hackney:
20. Leading daily meetings with the Lettings team
21. Coaching the team to achieve KPI’s
22. Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
23. Encourage your teams development and progression
24. Strong focus on generating new and repeat business
25. Developing and maintaining strong relationships with Landlords and Tenants
26. Liaising with Tenants and arranging property viewings in line with their needs
27. Negotiating offers and agreeing new tenancies
28. Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.
Essential Skills of a Lettings Branch Manager at Felicity J Lord Estate Agents:
29. Full UK Driving Licence for a manual vehicle
30. Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
31. Works well with others to create a team spirit and an enjoyable working environment.
32. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
33. The ability to create and action business plans relevant to your branch
34. The ability to monitor and assess performance of local competitors
35. A strong understanding of current legislation related to Residential Lettings
36. Ability to manage time sensitive and high volume workloads
37. A reputation for delivering outstanding customer service
38. Ability to work under own initiative
39. Good telephone manner
40. Strong IT skills (Basic Microsoft Packages)
41. Attention to detail
The Finer Details:
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
42. Full UK Driving Licence
43. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
44. We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate
We will also need
45. Proof of Address
46. National Insurance
47. Drivers Licence Check
Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.