Posted: 17 June
The role
Job Description C omplaint Handler - General Banking Hybrid - 3 days a week onsite in Glasgow Investigating and Responding to Customer complaints relating to general banking products. The role will suit those experienced in Financial Services Complaint Handling of any aspect, and offers the chance to gain valuable experience with a leading retail bank. About you: 6 months Financial Services complaint handling experience. ideally in banking. Good attention to detail, investigative skills, letter writing (FRLs) and communication skills will be essential. A requirement to take and make calls to customers, providing updates and answering queries Professionalism and committed to working on site 3 days a week
