SP Electricity North West manages and invests in the power network that supplies electricity to the 2.4m homes and businesses across the North West. Our 2,400 colleagues manage the 13,000km of overhead lines, 44,000km of underground cables and thousands of electricity substations to keep power flowing and supporting green growth. We re one of six distribution network operators in the UK and are regulated by Ofgem. We re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry s most difficult challenges. Come and be part of our team and make a difference. Now part of the Iberdrola and ScottishPower group, we re collectively building smarter, greener electricity networks that will get Britain growing by investing in a better future, quicker. A Fantastic Opportunity: Supplier Relationship Manager You will lead and mature our approach to Supplier Relationship Management. This is a pivotal role within our Indirect Procurement function, ensuring that our supplier relationships are aligned company goals, deliver exceptional value for money and contribute innovation and continuous improvement. You will be expected to lead on the management of the supply chain and supplier performance/resilience in categories such as IT, Facilities, HR and Fleet. You will build effective relationships with internal and external stakeholder which are underpinned by collaborative behaviours, ensuring the identification of opportunities to continuously improve the delivery of goods and services within the Indirect category. Build and maintain robust, collaborative partnerships with key suppliers, ensuring performance through SLA and KPI oversight, innovation, and compliance Lead quarterly business reviews and strategic supplier meetings Develop supplier segmentation strategies and tailored engagement plans for strategic suppliers Facilitate forums to provide feedback to key stakeholders on supplier performance and governance for critical supplier partnerships (e.g. IT & Telecom, Facilities, Fleet, HR, and Procurement) Raise concerns regarding demand to the relevant business owner and commercial issues to Procurement Influence decision-makers to ensure supplier selection is based on performance and strategic fit Apply Supplier Relationship Management methodologies and best practices throughout the lifecycle of projects, programmes, and procurements Share knowledge and best practices with the Indirect Procurement Team to support improved outcomes Communicate complex and high-volume data clearly using visual tools such as charts, graphs, and diagrams Support adherence to Procurement policy across the organisation Escalate compliance concerns, breaches, or performance issues promptly to the Contract Manager to ensure timely corrective actions Collaborate closely with the Contract Manager and Procurement Team to support decisions on contract renewals, extensions, or re-tenders, ensuring alignment with governance, procurement policy, and other relevant principles The successful candidate must, at the start of employment have permission to work in the UK without sponsorship. What we re looking for We welcome applications from individuals with diverse backgrounds and experiences who meet the following criteria: Proven experience in Supplier Relationship Management Experience dealing with Supplier Renewals in IT & Telecom Negotiation and collaboration skills with internal and external stakeholders to drive value Solid understanding of contract terms, commercial models, and risk/compliance management Proven ability to manage supplier performance through KPIs and SLAs Ability to segment suppliers by strategic importance Skilled in building and maintaining productive relationships with key suppliers and stakeholders Capable of identifying and managing delivery and quality risks, cost drivers, and value opportunities Strong analytical skills to interpret supplier data, performance trends, and spend information Experience using dashboards and scorecards to drive performance improvement Ability to identify root causes of issues and implement corrective actions Effective dispute resolution skills Strong influencing and conflict management capabilities What we re offering We value your expertise.In return, you ll receive: An annual bonus scheme 25 days annual leave increasing with length of service Car allowance or Company Vehicle Private Healthcare An employee rewards portal offering discounts on several well-known brands A market-leading contributory pension scheme Employee assistance programme Opportunity for professional development through our L&D function. Our Commitment to Inclusion We re proud to foster a workplace where everyone can thrive. We celebrate diversity and are committed to building a team that reflects the communities we serve. We believe that embracing our differences makes us stronger. If you need any adjustments or support during the application process, please contact our Recruitment Team at careers@enwl.co.uk or call 0845 366 0092 (option 2). Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by SP Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, a Medical Appointment, Disclosure and Barring Service (DBS), and a Drug & Alcohol test. We reserve the right to close this vacancy early. We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable