Suffolk County Council – Phoenix House, Ipswich, Suffolk IP1 5NP or Halesworth Service Delivery Centre, Halesworth, Suffolk IP19 8EN or Rougham Service Delivery Centre, Rougham, Suffolk IP30 9ND - Hybrid £27,711 per annum ( pro rata for part time ) 37 hours per week - Flexible working options available Fixed term or secondment until September 2026 (maternity cover) Suffolk County Council is different. We're a modern, flexible, and forward-thinking organisation that's constantly evolving to meet the changing needs of our communities. As a Highways Licencing Officer with us, you'll enjoy a dynamic work environment where your ideas are valued, your potential is nurtured, and your work makes a tangible difference. Ready to reimagine what your career could be? Your role and responsibilities you will be processing requests for permanent and transient licences. These include materials on the highway, skips and scaffolding, street furniture, cranes and vehicular dropped kerb accesses liaising with the customers and working closely with the Highways Licensing Inspectors to ensure the efficient, effective delivery and management of this service. plan and be creative in the use of resources through meaningful application of technology, systems thinking, smarter ways of working, time management and project management tools and techniques think critically and analytically in making decisions and recommendations based on sound rationale in accordance with our policies be an effective ambassador for Suffolk County Council when liaising with colleagues within Suffolk Highways and external customers, particularly representatives of the County Council and parish, town, district and borough councils respond to increasing financial pressure by being creative, innovative and cost-focused to secure optimum efficiency savings, cost reductions and profitability without sacrificing service quality. You will need to be able to organise your time and understand how to prioritise tasks and an eye for detail great communication skills to be able to work using your own initiative as well as part of a busy team. You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. The team We are a small, friendly team which comprises both Highway Licensing Officers and Highway Licensing Inspectors. The Licensing Team form part of the wider Highway Regulation Team with a total of 31 colleagues and work together to support each other and provide the best service possible for both internal and external partners. Empowering Everyone We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. For more information Please contact Ralph Butcher for a casual conversation. You can reach them by calling 01473 341458 or emailing ralph.butcher@suffolk.gov.uk. How to apply Step 1 - Read the Job and Person Profile (JPP) (Word). Step 2 - Click ‘Apply Now’ to start your online application. Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. 1. Tell us about a time when you had to explain complex technical information to a non-technical audience. How did you ensure your communication was clear and effective? 2. How do you ensure you're providing consistent and impartial service to all applicants of permanent and transient licences? 3. Describe your experience with financial management tasks such as processing payments and issuing notices for overdue fees. Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 20 July 2025. Interview date: Week commencing 28 July 2025. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. LI-Hybrid As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities. In return, you’ll enjoy: up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days membership of a competitive Local Government Pension Scheme (LGPS) travel, lifestyle, health and wellbeing benefits performance-related annual pay progression, in addition to an annual cost-of-living pay increase training and encouragement to expand your knowledge a variety of career development opportunities across our organisation diverse and active staff networks flexible working options, with the right to request flexible working from your first day Plus lots more! If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk) .