At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport. Job Purpose Gaddum has secured external funding to deliver an Employer care project, which will provide unpaid carers living in Manchester with support and coaching in order for them to re-enter paid or voluntary employment. Delivery of this support to carers will be by Employment Coaches, who will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations. Successful employment coaches believe in the potential of every individual they work with. Core responsibilities • To support carers to address their barriers to employment by providing individual tailored packages of support so they can develop the necessary skills and confidence to secure and sustain employment. • To act as coach and a mentor to build strong positive relationships, guide, motivate, challenge, encourage and help carers obtain sustainable employment. • To ensure delivery targets are achieved by working with carers to identify employment opportunities and support them into and during employment. • To meet personal performance targets and Key Performance Indicators. • To manage a caseload of carers and utilise a variety of coaching strategies to help carers overcome barriers to obtaining sustainable employment. • To undertake in-depth assessments using a suite of tools to fully understand a carers circumstances, preferences and holistic barriers to progression. • To co-produce personalised action plans with sequenced interventions and development opportunities. • To work with multiple agencies to develop holistic approaches to support carers. (Support the carers in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment and develop a career. • To develop and maintain knowledge of the local labour market to source suitable job opportunities. • Identify specific recruitment needs of potential employers. • Develop relationships with key stakeholders to maximise customer opportunities. • Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service. • Maintain IT files and customer records to the required compliance and quality standards. • Fully comply with Gaddum policies including those for personal data security, safeguarding and health & safety. Other Duties and Responsibilities • To complete specific tasks allocated through work plans, project plans and the business plan. • To provide monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes. • To be involved in producing information for annual impact reports. • To actively engage in ongoing personal and professional development, making full use of supervision, appraisal and learning opportunities. • To act at all times to promote equality and diversity ensuring inclusive and integrated services. • To seek advice, support and guidance as required • To encourage service users to be aware of the full extent of Gaddum’s services. • To maintain a general understanding of the work of the whole organisation and attend team meetings/events. • To adopt a flexible approach to working patterns to suit the needs of the role and responsibilities as required.