Hospitality Experience Leader (Hiring Immediately), Watford, Hertfordshire
Client: Wagamama
Location: Watford, Hertfordshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
General Manager | Full Time
At Wagamama, with over 165 restaurants, we celebrate individuality and personality over perfection. We are looking for a General Manager to join us on our journey to nourish both body and soul.
The Role:
As a General Manager, you will inspire your team to deliver exceptional guest experiences, maintaining high standards and continuously coaching and developing your team to achieve their best. You will drive restaurant performance and deliver outstanding results.
Requirements:
* Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide excellent training, coaching, and mentorship to emerging leaders.
* Dedicate yourself to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your own efforts or by empowering your team.
* Possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. Analyze data to inform business decisions and foster continuous improvement.
* Focus on building and nurturing your team, from recruitment to ongoing development, fostering personal and professional growth.
* Care about creating an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
* Be a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.
What’s in it for you:
* Bonus scheme – up to £8,000 per year
* Access up to 30% of your earnings before payday with Wagestream
* Private medical insurance
* Free food on shift from our menu and 50% off outside of work to share with friends and family
* Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* Be the first to try our new menus
* Wagamama parties with VIP guests throughout the year
* Recognition as a nationwide 'Love Above the Door' legend
We also offer pension schemes, holiday entitlement, training programs, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.
Be you, be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
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