Overview
Join to apply for the Mobile Plant Fitter role at Finning.
Position Overview: As a Field Service Engineer, you will respond to customers’ field repair and service requests, diagnosing and providing detail about the nature of the problem to the customer and Finning to create a quote as per the customer's request within a cost- and time-effective manner. Finning’s industry-leading field service department supports Caterpillar products as the world’s largest CAT dealership. Location: Leeds area (Gildersome, Normanton, Castleford, Pontefract).
Job Details
Company: Finning (UK) Ltd
Number of Openings: 1
Worker Type: Permanent
Job Description: You will need to have both outstanding customer focus and in-depth knowledge of plant equipment. Attend sites, understand customer needs, and resolve mechanical or electrical issues in a safe, timely, and cost-effective manner, utilising up-to-date dealer software and repair techniques.
As a Finning Engineer, you will receive:
* Salary £38,500 - £43,800
* 25 days holiday (purchase up to 5 extra days)
* Annual Bonus
* Annual Tool Allowance
* Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
* Access to company share scheme
* Up to 7% pension (matched by company)
* Refer a friend bonus
* Employee reward platform (retail discounts and other rewards)
* Life insurance
* Laptop, phone, and van
* Industry-leading CAT product training
* Overtime
Responsibilities
* Provide an estimate of arrival time at the customer site based on job instructions from Branch, with details of location, machine, contact, and problem.
* Contact customer site management to register arrival and ensure knowledge of customer procedures and site requirements.
* Diagnose probable causes of equipment problems in discussion with operators/supervisors, using specialized equipment, and provide information to allow Finning to construct a quote.
* Identify required parts, requisition parts, and determine delivery time to agree on service re-visits with the customer.
* Carry out repair and service work on the machine to the agreed work plan, remove and despatch components for specialist attention, and reinstall to bring the machine to the required standards.
Skills & Qualifications
* Apprentice-trained or formally trained engineer (NVQ Level 3 preferred in Land Based Engineering / Plant Fitting).
* Experience as a field service engineer or relevant development opportunity for a qualified apprentice.
* Knowledge of field-based diagnosis tools and equipment; heavy earth-moving equipment experience preferred.
* LDV driving licence.
* Ability to work autonomously and as part of a team; strong communication, planning, and problem-solving skills.
Education And Experience
* NVQ Level 3 or equivalent in Land Based Engineering / Plant Fitting preferred.
* Experience with Caterpillar products and field service operations is advantageous.
Additional Information
Finning is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you require an adjustment/accommodation during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer and has signed the Armed Forces Covenant.
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