ARE YOU THE ONE? Seeking a dynamic Omni Channel Merchandiser to ensure retail stores match Samsung brand guidelines. Responsible for regional store oversight, compliance, and GTM rollouts. Focus on call file coverage, RMS registrations, product launches, and flexible geographic coverage. WHAT YOULL BE UP TO EXECUTION Ensure full call file coverage in designated regions, with frequent communication with key stakeholders. Support, monitor and report successful go to market roll-outs and product launches. maintain contact centre knowledge hub and training areas. Identify operational quick fixes when needed BUILDING RELATIONSHIPS Manage retail relationships in assigned regions, be the point of contact for regional compliance matters Prepare locations for VIP visits and events, conduct regular visits for relationship-building and monitoring Seek guidance from management for team alignment COMPLIANCE Manage compliance and Point of sale (POS) messaging for brand and retailer guidelines Regional escalation point for compliance issues, adhere to SLAs and compliance standards Address concerns promptly REPORTING Report operational and compliance issues, offering valuable insights Manage Retail Merchandising System registrations and connections Focus on achieving KPIs and exceeding targets Efficiently manage call-file for peak times and availability ARE YOU OUR PERFECT PARTNER? Youre Organised with an ability to manage multiple tasks and responsibilities efficiently. Youre all about the detail with a thoroughness in monitoring and addressing issues Youre flexible with a willingness to work in alternative locations during product launches. Youre experienced in merchandising Youre compliance focused while not essential, an understanding of compliance standards is beneficial. Youre able to take requests and collaborate with regional managers. Youre proficient in using big group internal reporting for decision-making. You must possess a full UK driver's licence and be willing to travel WHAT YOU CAN EXPECT FROM US Competitive Salary: £27,000 - £28,000 Per Annum Performance Bonus: up to 15% Company Car Company Sick Pay Samsung Discounts Life Assurance: 4 times your annual salary Perkbox (Rewards Portal) Development Opportunities WHO ARE WE? Were Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the worlds most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values and were on a mission to work with individuals who share and believe in them. ADZN1_UKTJ