The Torbay Adult Health and Social care team have a vacancy for a Health and Social Care Co-ordinator working Monday to Friday between the hours of 08.00 & 20.00 with some weekend and bank holiday working.
Working in a team providing a single point of contact for community health and social care referrals. This will include talking to a variety of individuals over the phone, via emails and face to face. Collation of appropriate information to record a needs led referral or assessment, which will include applying Care Act Eligibility and identifying potential risk.
To provide advice, information and signpost to other local statutory and voluntary services as well as completing full Care Act assessments of need and formulating Support Plans and acting as a Keyworker.
Key responsibilities include:
* Providing a consistent point of contact for members of the public or professionals
* Undertaking conversations to identify needs and risk and collate accurate and appropriate information to refer to the multi-disciplinary team or other Community Led and Voluntary/ Statutory services
* Carrying out social care assessments, apply eligibility and contribute to multi-disciplinary assessments in accordance to the Care Act 2014
* Providing advice and information where appropriate and providing short-term management of a caseload as well as formulating support plans
* Co-ordinating a caseload working alongside a multi-disciplinary Team
You should have excellent communication & I.T. skills, have a knowledge and understanding of the Care Act Legislation & Eligibility and be able to multi task and prioritise effectively. Previous experience working in a Health and Social Care setting with Patients/service users and other members of the public is necessary as is the ability to write up documents and reports clearly and concisely.
It is essential that you are Organised, able to manage your time efficiently and can demonstrate the ability to undertake duties autonomously.
The HSCC Paignton Team consists of 14 Team members. We respond in a timely and efficient way to the needs of our Community, by providing easy access to advice/information & support relating to Health & Social Care, including O.T., Physio, Community Nursing and Social Care for the Population of Paignton and Brixham
The team aim to deal with what they can today and only pass on work where necessary. They respond to incoming enquiries in relation to Community Health and Social Care needs, carry out social care assessments as well as identifying risk, priority and needs.
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