Social network you want to login/join with:
* Salary: £23,500 per annum, plus excellent benefits
* Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
* Location: Bond Lodge, nr Gillingham, Kent, ME8 7JE
Bond Lodge is a stunning collection of 55 one and two bedroom retirement apartments located in the heart of Rainham, near Gillingham.
About the role
Churchill Estates Management offers an exciting opportunity for someone passionate about working with people, with a background in administration and customer service, to join our retirement development as a Lodge Manager. This role involves organizing activities, coordinating the development, managing contractors, completing health and safety checks, and more, making a positive difference in residents' lives.
Reporting to the Area Manager, you will manage property maintenance and provide excellent service to Owners. You will be the on-site point of contact, liaising with customers, contractors, suppliers, and Churchill colleagues.
This role is crucial to the success of the Lodge and the satisfaction of Owners, offering a rewarding experience.
About you
You should have a passion for excellent customer service, with an outgoing and friendly personality. You must handle situations with sensitivity and diplomacy, be assertive when needed, and be able to work calmly under pressure. While social contact with residents is high, you should be comfortable working independently and using your initiative.
To assist with event organization and site maintenance, you should be an experienced administrator, computer literate, and familiar with Microsoft Office applications, including Outlook.
This role suits individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager loves front-of-house work and is committed to providing outstanding customer service and administration.
About us
We are Churchill Estates Management, a progressive managing agent overseeing privately owned leasehold Retirement Living accommodations. We manage over 200 developments nationwide, overseeing more than 8,000 apartments and serving over 10,000 retired residents. We are growing rapidly and have ambitious plans for the future.
Join our professional, award-winning, customer-focused team and be part of our success story.
Our company values: TORCH - Trust, Openness, Respect, Communication, Honesty.
How you’ll be rewarded
* Annual holiday entitlement of 24 days + Bank Holidays
* A day off on your birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Immensely rewarding work
We seek the best people to join us and embody our values. If you want to be part of our success, apply today.
We are committed to protecting your personal data. For more information, please read our Privacy Policy.
#J-18808-Ljbffr