Sales Operations Director Bristol £88000 - £(phone number removed) & Bonus Are you a dynamic, commercially driven leader with a passion for shaping high‑performing sales teams? We're searching for an exceptional Sales Contact Centre Director to take ownership of our multi‑channel contact centre and lead the next chapter of our growth journey. 💼 About the Role as a Sales Contact Centre Director As our Sales Contact Centre Director, you will be responsible for the strategic, operational and commercial leadership of our sales contact centre teams. You'll champion a high‑performance culture, nurture exceptional customer experiences, and drive ambitious revenue goals through innovation, insight and operational excellence. You'll work closely with senior leadership to define strategy, optimise customer journeys, and elevate overall sales performance across voice, digital and outbound channels. ✨ Key Responsibilities as a Sales Contact Centre Director Lead, inspire and develop large-scale sales contact centre teams to achieve and exceed performance targets. Define and execute the commercial sales strategy across all contact centre operations. Drive continuous improvement initiatives to enhance conversion, efficiency, and customer satisfaction. Use data and insight to optimise processes, forecast demand, and inform decision-making. Manage budgets, headcount planning and ...