St. Luke’s Hospice provides compassionate end-of-life care for people with incurable illnesses, supporting their dignity and empowering their choices from diagnosis onward. We are a values-led charity deeply committed to providing meaningful support to our local community and their loved ones.
This is a fantastic opportunity for an experienced fundraising professional, who would like to play an important part in raising vital funds to help St. Luke's Hospice continue caring for local people and families.
Based in the Fundraising and Marketing directorate, our Legacy and In Memory Lead will manage implementation of the Hospice’s legacy (gifts in Wills) and in memory strategies and will develop and deliver annual plans for these income areas.
About The Role
As a registered charity, we are reliant on the generosity of our local community to enable us to continue caring for local people and their families. We are looking for someone with a sensitive but positive approach to plan and deliver a programme of fundraising and stewardship activities with a particular focus on legacies (gifts in Wills) and in memory donations.
It’s an exciting time to join the Fundraising team at St. Luke’s Hospice. As our Legacy and In Memory Lead, you will have an opportunity to develop our existing programme of activities and products. Your work will help us grow the Hospice’s income, increase the number of known supporters who are considering or have already pledged a gift in their Will to the Hospice and provide an excellent experience for our in memory and legacy supporters.
If you have a background in in memory and/or legacy fundraising and would like to apply your skills and experience at our much-loved and respected Hospice charity, we would love to hear from you.
Main Responsibilities include
* Develop annual delivery plans and lead delivery of planned activities and promotion of legacy and in memory fundraising products to achieve budget net income and grow our active supporter base. These products include: funeral and celebration of life collections; online tribute funds; Memory Tree; Make a Will Month; solicitor and funeral director initiatives; gifts in Wills promotion and stewardship.
* Project manage all elements required to deliver planned activities, including producing creative briefs, liaising with internal teams and external suppliers/agencies, producing data briefs, writing and reviewing copy, proofing artwork and ensuring internal sign-off processes are followed.
* Co-plan and co-deliver the Hospice’s flagship in memory appeal, ‘Light up a Life’, including a cash appeal, local remembrance service events, a radio dedication show and public installations of names of those remembered as part of the appeal.
* Monitor and evaluate income and expenditure, taking corrective action when necessary to reach targets.
* Plan and prepare legacy and in memory activity-specific thank you and stewardship communications and supporter journeys.
* Ensure that legacy and in memory income from all channels and sources is coded, batched and thanked in a timely manner and in accordance with relevant legislation and best practice.
About You
* Experience of developing and promoting in memory and/or legacy fundraising products, e.g. Will-making initiatives, online tribute funds, in memory events, funeral collection materials etc.
* Experience of using a variety of on and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers.
* Experience of managing income and expenditure budgets, including reforecasting.
* Experience of using Customer Relationship Management (CRM) database systems (e.g. Donorflex).
* Excellent verbal and written communication and interpersonal skills with the ability to manage and nurture relationships with key existing and potential supporters.
* Excellent attention to detail when reviewing your own and colleagues’ work to ensure high standards while working to deadlines.
* Excellent time management skills with the ability to organise own workload to manage and deliver multiple projects simultaneously.
* Ability to work proactively to identify and solve problems effectively using own initiative.
* Ability to work effectively as part of a team.
Please note that this role is based at our Thurrock Hospice (RM14 3EB) and regular attendance at this site is required. Travel between Hospice sites may also be required.
Salary and Contract Details
Pay rate: £30,057.13-£38,988.99 based on experience.
Contract: Permanent
Hours: Full time, 37.5 hours per week (Mon-Fri, 9am-5pm)
Location: Thurrock Hospice, on-site with flexibility for remote working in line with Hospice policy (up to two days per week) considered.
How to Apply
Please provide detailed answers to our application questions, your latest CV, and a supporting statement outlining your skills, knowledge, and experience relevant to this Legacy and In Memory Lead role.
Right to Work
St Luke's Hospice is unable to sponsor work permits or visas. All candidates must have the right to work in the UK.
Belonging, Equity, Diversity and Inclusion at St Luke's Hospice
We are committed to building a truly inclusive and supportive workplace where everyone feels respected and able to contribute fully. We encourage applications from disabled, LGBT+, and Black, Asian, and Minority Ethnic candidates, as these groups are currently under-represented in our team. Reasonable adjustments will be considered for candidates throughout the recruitment process.
If you are a passionate legacy or in memory fundraiser who would like to use your skills and experience to raise vital funds for our local Hospice, we warmly invite you to apply for our Legacy and In Memory Lead role. #J-18808-Ljbffr