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The individual will ‘own’ the relationship with each of their allocated clients. The primary focus of the role is to retain the full portfolio of clients by providing high quality service during the year as well as preparing a competitive annual renewal proposal.
What does this roleinvolve day to day?
· Day to day administration including:
· Mid-Term Adjustments ie Additions, Deletions, Amendments
· Claims Handling including claim reporting, repudiation challenges
· Sub-Contractor/Hire insurance checking
· Contract Checking – typically JCT/CDM/Collateral Warranties
· Pre-renewal/renewal meetings with customers at their premises
This will be suited to you if
· You have at least 3 years’ experience in Commercial Insurance, preferably with a Broker. Cert CII would be preferred although not essential.
· You will possess excellent interpersonal and broking skills and the ability to quickly build rapportwith customers.
· You will be able to understand a customer’s business and assess their attitude to risk, then collect all of the relevant information to enable us to put together a renewal proposition that fits their needs as closely and competitively as possible.
· You should have a passion for customer service and the ability to work both independently and as part of a Team.
· You will need a keen eye for accuracy and detail, even when under pressure.
· You should be skilled in MS Office applications (Word, Excel)
What happens next?
Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial teams interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at
What’s in it for you?
This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.
We value diversity and welcome applications from candidates from all backgrounds.
We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@, and a member of the team will be in touch.
Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
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