Position: Senior Direct Sales Executive
Contract Type: Permanent – 37.5 hours
Location: Ryton
Shift: Days
Join the UK’s premier parcel delivery company
What you’ll do:
As a Senior Direct Sales Executive, you will be responsible for successfully winning new business and achieve your monthly new business target in line with the company’s strategic plan. This will be achieved through identifying SME’s and developing a personal prospect funnel.
You will monitor the performance of customers to ensure they trade to profile and within our terms, you will deliver an action plans if variances occur.
To be successful in this role, you will need to be target driven with experience gained within a core sales environment and naturally find motivation in achieving sales targets.
Key Role Responsibilities:
New Business
* Manage and convert inbound inquiries into sales opportunities.
* Build a pipeline of prospective customers by researching and identifying potential leads through outbound call activity.
* Provide product and service information to customers, addressing their needs and concerns.
* Offer tailored solutions based on client requirements.
* Prepare quotations, proposals, and contracts for potential customers.
* Be a product expert, answering customer questions relating to the product specifications and pricing.
* Confidently explains and negotiates our commercial offering.
* Maintain accurate and up-to-date records of sales activities, leads, and customer information in CRM software. Compliance is key.
* Consistently onboard new customers using the prospect funnel you created.
* Organise and hold meetings with customers to proactively drive sales.
* Provide accurate sales forecasts and reports to management.
* Coordinate and manage sales documentation and contracts, ensuring all paperwork is completed accurately and on time
* Maintain an excellent working knowledge of all DHL products and services sold and keeps current on industry developments.
* Able to quickly build relationships and identify sales opportunities with new prospects, following up leads and converting to business wins
Account Management
* Monitor the trading performance of customers ensuring they are trading to profile and meeting the requirements in terms of traffic mix.
* Offer account support to existing customers within a higher spend bracket.
* Act as a point of escalation for any client issues, providing prompt and effective solutions.
* Collaborate with other departments to resolve operational challenges, such as delays, service issues, or billing discrepancies.
* The ability to communicate, engage and to interpret the needs of the customer
What We Can Offer You:
We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:
* Annual Leave: At least 33 days of annual leave (including Bank Holidays).
* Career Progression
* Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.
What We’re Looking For:
* Previous experience gained within a sales or account management position/environment.
* Results-focused, motivated by meeting targets and achieving high performance.
* Excellent communication skills, both verbal and written.
* The ability of working with data provided and utilising this to make informed decisions and to identify potential business leads.
At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.