Overview
We are seeking a dedicated and organised Medical Secretary to join our healthcare team. The successful candidate will play a vital role in ensuring the smooth operation of the medical practice by providing administrative support to healthcare professionals and managing patient interactions efficiently. This position offers an excellent opportunity for individuals with office and administrative experience to contribute to high-quality patient care in a professional environment.
Responsibilities
* Typing letters, reports and associated documentation as required
* Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
* Manage all enquires in an effective manner
* Maintain an accurate referrals database
* Process calling letters as requested
* Scanning of patient related documentation and attaching scanned documents to patient's healthcare records
* Input data into the patient's healthcare records as necessary
* Process referrals using the electronic referral system (ERS)
* Read code data on EMIS Web
* Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
* Manage all administrative queries as necessary
* Carry out system searches as requested
* Maintain a clean, tidy, effective working area at all times
* Support all clinical staff with general administrative tasks as requested
This is a general summary of responsibilities
Requirements
* Proven office experience, preferably within a healthcare setting
* Strong organisational skills with attention to detail
* Excellent communication skills, both written and verbal
* Ability to handle sensitive information discreetly and professionally
* Prior administrative experience is desirable but not essential; training will be provided for specific medical procedures and systems
* Ability to work efficiently under pressure whilst maintaining a friendly attitude
This position is a fixed term contact for a period of 10 months to cover a period of maternity leave within a friendly, well established surgery caring for over 13000 patients.
Job Type: Fixed term contract
Contract length: 10 months
Pay: £12.60 per hour
Expected hours: 30 per week
Benefits:
* Company pension
* Free flu jabs
* Free parking
* On-site parking
Work Location: In person