Join to apply for the Solutions Engineer, NATO role at Janes.
Location: Croydon, England, United Kingdom.
Job purpose:
The Solutions Engineer is a critical member of the Product team, responsible for enabling the integration and optimization of Janes interconnected intelligence capabilities across the NATO enterprise. Working closely with the global Product Solutions team, you will support the deployment, configuration, and enhancement of Janes data across a variety of systems, platforms, and mission‑critical capabilities.
This role focuses on enabling Janes data within individual systems, facilitating interoperability with third‑party and customer datasets, and aligning with NATO’s evolving AI, intelligence and data requirements. You will help define and document data standards, technical specifications, and integration pathways to improve customer outcomes and drive innovation.
You will contribute to high‑impact customer and partner projects across the Alliance, helping shape the future of Janes technical estate—including our graph knowledge‑base, intelligence products, and supporting infrastructure. Your work will have a direct impact on national security and defence capability.
How you will contribute at Janes:
System Integration
* Support the integration of Janes data and models into customer systems of record, ensuring seamless functionality and operational relevance.
Product Delivery
* Assist in the development and delivery of Janes Interconnected Intelligence products, ensuring compliance with NATO standards and technical expectations.
Customer Advisory
* Provide remote and on‑site technical advisory services to customers, offering guidance on data attributes, integration strategies and system optimisation.
Documentation & Standards
* Collate, analyse, assess and summarise current and emerging NATO documentation related to data models, ontologies, governance, processing and third‑party integration.
* Advise on the evolution of Janes data models and ontologies to ensure compatibility and seamless integration with NATO and other customer ecosystems.
Gap Analysis
* Identify and prioritise unmet data requirements critical to NATO adoption and mission success.
Strategic Expansion
* Explore adjacent content and data domains for potential expansion—either organically or via acquisition—to deepen Janes relevance and support for NATO missions.
* Monitor and report on partner and competitor activity within NATO to identify opportunities for collaboration, expansion or risk mitigation.
Account Development
* Share insights on how the NATO relationship can be leveraged to unlock opportunities in partner nations, identifying and helping remove barriers to expansion.
* Support technical pre‑sales engagements, bid responses and proposal submissions with subject‑matter expertise and solution design input.
The ideal skills and experience for this role are:
* Domain Expertise
* Proven experience in data integration, system interoperability and technical advisory roles—ideally within defense and intelligence sectors.
* Strong understanding of data models, ontologies and standards relevant to NATO and allied environments.
* Experience working with national security and defence organisations.
* Citizenship of a NATO nation with the ability to obtain a security clearance.
Technical Proficiency
* Proficient in Python, including SDKs, APIs and data engineering best practices.
* Solid understanding of the Software Development Lifecycle (SDLC).
* Experience with graph databases (e.g., Neo4j, ArangoDB, GraphDB).
* Familiarity with at least two of the following technologies: ArcGIS, Palantir, RDBMS, Graph Databases.
Education & Communication
* Bachelor’s degree in Computer Science, Information Technology or an equivalent work experience.
* Excellent presentation and communication skills, with the ability to engage technical and non‑technical stakeholders.
* Comfortable working in small, agile and globally distributed teams.
* Knowledge of the intelligence cycle and ability to understand NATO intelligence requirements and priorities.
Mindset & Approach
* Strategic thinker with a passion for solving complex technical challenges.
* Innovative, dynamic and creative approach to problem‑solving.
* Willingness to learn, grow and adapt in a fast‑paced environment.
Front‑End & Web Technologies
Back‑End & Infrastructure
* Experience with Docker, Elasticsearch or Palantir.
* Hands‑on experience with cloud platforms and services, particularly AWS (EC2, Lambda, S3 etc.).
* Background in backend or frontend architecture and development.
* Experience with Python modules such as ArcPy and ArcGIS API for Python.
* Relevant experience using Esri technology and the full ArcGIS Enterprise suite, including ArcGIS Knowledge.
Security & Clearance
* An active security clearance is a strong advantage; however, the ability and willingness to obtain one is essential.
* 27 days of annual leave.
* Healthy half (0.5 day leave every 6 months for wellbeing).
* Private medical insurance – BUPA.
* Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay).
* Paternity (100% of basic salary for 6 weeks).
* Life cover.
* Access to LinkedIn Learning.
* Access to an on‑site gym.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Product Management
* Industries: Information Services
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