Luxury Retail Department Manager
Location: Bicester
Employment Type: Full-Time, Permanent
About the Role;
We are seeking an experienced and driven Luxury Retail Department Manager to lead a high-performing team in a premium retail environment. This role requires a strong commercial mindset, excellent people leadership skills, and a hands-on presence on the shop floor to deliver exceptional customer experiences and outstanding sales results.
Key Responsibilities;
Lead, motivate, and develop a high-performing retail team
Drive sales performance through strong follow-up on KPIs
Conduct regular 1:1 meetings to support development and performance
Inspire and engage the team to consistently achieve targets
Maintain a strong and visible presence on the shop floor
Deliver exceptional customer service aligned with luxury brand
Confident and experienced in using CRM systems to maintain client relationships
Skills & Experience Required;
Proven experience in a retail management role, ideally within luxury or premium retail
Strong ability to attract, retain, and build long-term customer relationships
Creative mindset with ideas to improve customer retention and engagement
Excellent mentoring and coaching skills
Professional, confident, and results-driven approach
Salary & Benefits;
£37,000 – £42,000 per annum based on experience
Permanent, full-time position
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