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Salesforce PSS Solution Architect, Crawley, West Sussex
Client: Empiric
Location: Crawley, West Sussex, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long-term project)
Responsibilities
* 12+ years CRM experience with a minimum of 3 years in the public sector or Energy & Utilities services domain
* Mandatory experience with PSS (Salesforce Public Sector Cloud) implementation
* Experience working on PSS cloud and GDS understanding is preferred
* CRM/Salesforce solution experience is a plus
* Proven ability to design and optimize business processes and integrate systems
* Detail-oriented with the ability to learn rapidly
* Strong verbal, written, presentation, and interpersonal skills
* Ability to collaborate in a team environment
* Serve as a Trusted Digital Transformation Advisor
* Lead business process redesign and roadmap planning in public sector/energy & utilities
* Assess customer requirements and co-create future visions for success
* Contribute to target architecture, phasing, and transition planning
* Provide domain expertise on Salesforce 360 platform solutions
* Assist in building CRM strategies and roadmaps
* Design and configure solutions based on complex requirements
* Collaborate with technical teams and partners
* Review and guide design and infrastructure blueprints
* Stay updated with industry trends and Salesforce solutions
Summary
* The Solution Architect acts as an industry expert on Salesforce Customer 360 Platform, aligning solutions with enterprise architecture in the public sector and energy/utilities industries.
* Strong industry knowledge and a consultative approach are essential.
* Subject matter expertise may include business strategy, architecture, data, integration, security, cloud, and analytics.
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