Overview
Operations - Sheffield Meadowhall
Contract: 8 hours per shift. Salary: 12.21 per hour. This is a part-time Host role at our YO! restaurant, focused on welcoming guests and ensuring a smooth guest journey from arrival to departure.
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we are famous for, with a range of hot street food as well. We now have over 70 restaurants worldwide and a large UK footprint.
Responsibilities
* Provide a warm welcome and friendly acknowledgement on arrival.
* Manage bookings and reservations, and greet guests to start a positive guest journey.
* Pre-empt seating preferences and coordinate with the team to ensure smooth operations.
* Communicate effectively with the YO! team to manage wait times and guest enquiries.
* Promote the offering to guests and assist in creating a welcoming environment on the floor.
* Support Guest Servers with on-floor needs, including table setup and maintaining a clean dining area.
* Monitor guest needs and respond promptly to ensure high standards are met.
* Collaborate with the team to deliver a seamless guest experience and resolve issues quickly.
Qualifications & Attributes
* A real people person with excellent communication skills and a passion for guest interaction.
* Adaptable, flexible, and willing to learn all restaurant stations.
* Hands-on, dynamic, and a great team player.
* Committed to guest satisfaction and enhancing the guest experience.
* Reliable with good time-keeping.
Benefits
* Fantastic working hours
* Free YO! food on shift
* Opportunity to grow with YO! (professional qualifications up to Degree level funded)
* Wellbeing support services for physical, mental, and financial wellbeing
Job Details
* Location: Sheffield Meadowhall, Sheffield, England
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Design, Art/Creative, and Information Technology
* Industries: Food and Beverage Services
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