Credit Control Administrator
Location: Newstead Village, Nottinghamshire Hours: Full-time, Office-based
A market-leading manufacturer is seeking a dedicated Credit Control Administrator to join a friendly, supportive, and high-performing credit team. With over 30,000 live customer accounts, this is an exciting opportunity to work in a fast-paced environment where service excellence is at the heart of everything we do.
About the Role
Reporting to the Credit Control Team Leader, you will work within a small team and support a wide range of credit control and administrative tasks. Experience is beneficial but not essential—we’re seeking someone motivated, eager to learn, and confident engaging with customers.
Key Responsibilities
* Chasing payments from up to 1,000 accounts per month via phone and email
* Posting and allocating BACS, card, and cheque receipts
* Customer account administration and query handling
* Emailing invoices and statements to support the credit team
* Managing pro-forma invoices
* Liaising with sales, customer service, and invoicing teams
* Using CRM systems, Sage, SagePay, and other internal IT solutions
* General administrative duties as required
What We're Looking For
* Enthusiastic, motivated, and customer-focused
* A strong communicator with a professional telephone manner
* Numerate, accurate, and highly organised
* Able to manage your own workload and work proactively
* Comfortable working independently and as part of a team
* Confident using Microsoft Office, particularly Outlook (Excel experience is a bonus)
* Diligent, flexible, and not afraid of a challenge
* No prior credit control experience? No problem! If you have the right attitude and a willingness to learn, full training will be provided.
Why Join the Team?
* Supportive and collaborative team culture
* Opportunities to learn, grow, and develop your skills
* A role that offers variety, responsibility, and job satisfaction
* A company that values attention to detail, customer care, and teamwork
If you’re hardworking, tenacious, and passionate about delivering excellent service, we’d love to hear from you.
Apply today and take the next step in your career!
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