JD Sports- 1982 Crewe, Unit 1B Grand Junction Way, CREWE, Cheshire East, United Kingdom
Job Description
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019. We aim to be the global leader in the sports and outdoor industry, driving innovation, customer focus and operational excellence.
Role Overview
As a Store Colleague you will help deliver the JD group experience every day, greeting customers, maintaining high standards of presentation, and ensuring the shop floor runs smoothly. This role requires enthusiasm, teamwork, and a passion for providing excellent customer service in a fast-paced retail environment.
Key Responsibilities
* Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
* Use in-store devices to check stock, share product options, and support the full customer experience.
* Keep the shop floor clean, tidy, and fully replenished—making sure displays stay fresh and on‑brand.
* Support day‑to‑day store tasks, including till work, restocking, and following all safety and store guidelines.
Skills & Experience Required
* A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
* Strong communication skills, with confidence engaging customers and working as part of a team.
* Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
* Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.
Desirable Attributes
* A genuine passion for JD’s brands, trends, and the latest products.
* Proactive attitude, with the confidence to approach customers and support sales opportunities.
* Strong attention to detail, ensuring the shop floor always looks sharp and ready.
* Self‑motivation, with a desire to improve and progress within JD Group.
What We Offer
* Incremental Holiday Allowance
* Staff Discount on qualifying purchases across Group retail stores and online
* Exclusive Colleague Bike Discount scheme
* Discounted Gym membership
* Personal development opportunities to learn and develop at work
* Access to Apprenticeships and accredited qualifications
We are proud to be an equal‑opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.
About JD Group
Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni‑channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence, and possibility.
Hourly Rate: £12.81
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