Caretaker/Cleaner
Weekday Evenings and Weekends
Location: St Pancras Community Association, Camden
Salary: £13.85 per hour; paid holidays, auto-enrolment pension
Hours: min 60 hours per month. Evenings and weekends (times to be agreed).
* Additional hours may be available as space for hire increase.
About us
Saint Pancras Community Association (SPCA) is a charity delivering high quality services for Camden residents, especially the lively and diverse community of the St Pancras and Somers Town ward.
We are looking for a reliable and energetic Caretaker/Cleaner to join our part-time caretaking team. The Caretaker/Cleaner provides a staff presence in the Community Centre during the evenings and at the weekend, so that people feel welcome and safe, and the building is secure. They provide cleaning to a high standard and set out rooms, so that community activities can be run on site, as well as setting up sports pitches. They will also support maintenance work with basic DIY tasks.
Main Duties and Responsibilities:
Ensure that the building and grounds are clean to a high standard
* Use the caretakers' checklists to ensure all tasks are completed on a daily, weekly and monthly basis.
* Almost every working shift will include setting up outdoor sports facilities, and tasks such as mopping floors, emptying bins, removing stains and hoovering.
* Additional tasks such as floor polishing and window cleaning will also be required on a regular basis.
Sports Pitch Bookings
* Ensure pitches and changing rooms are opened, clean, closed, and prepared according to the booking schedule.
* Welcome pitch users and verify bookings.
* Set up and tidy away pitch equipment
* Switch pitch floodlights on/off and ensure the pitch is in a safe, playable condition.
* Monitor for any inappropriate behaviour or breaches of site rules and report incidents promptly.
* Report any health & safety concerns, maintenance needs, equipment damage, or user concerns to the Office Manager.
* Carry out first aid and contact emergency services as and when required.
* Writing up accident report forms and filing them in a timely fashion.
Community Engagement
* Act as a positive representative of St Pancras Community Association.
* Provide a warm welcome to all visitors.
* Answer general enquiries and assist with bookings.
* Help new hirers understand the centre's facilities and procedures.
* Ensure the centre is clean, tidy, and inviting at all times.
Ensure that the premises are safe at all time
* This will include duties such as making sure that there are no trip hazards or sharp edges that people can hurt themselves on, wet floors are dry before the public need to walk on them, making sure that chemicals such as bleach are securely stored and cannot be accessed by children or others, and proper hygiene rules are applied at all times.
* It will also include being prepared to lead fire drills and provide basic first aid cover. Training for this will be provided by St. Pancras Community Association
Make people feel comfortable and at ease
* This includes answering the door and greeting people warmly, occasionally taking phone calls, answering basic questions such as what the opening hours are or how people can get more information.
* It includes making sure that facilities are set up in advance, e.g. posts may need to be put out in readiness for netball sessions and rooms will often need to be arranged with a specified number of chairs or tables.
* Some community centre users may be vulnerable such as the very young or very elderly, so helping them to use the stairs and making sure that they are safe is an important part of making them feel comfortable.
Other Responsibilities
* Attend occasional staff meetings and training.
* Comply with all organisational policies including safeguarding, equality, and health & safety.
* Undertake other duties as required within the scope of the role.
Workplace
* The postholder will be based in St Pancras Community Centre in Plender Street. This is a modern and purpose-built site at NW1 0LB. Its grounds include the main community centre building, an outdoor play and garden space and shared access to a school playground which is used for evening and weekend sports activities.
Work Times
* Working times will be negotiated with the full caretaking team which will be employed collectively for 50+ hours a week. Within this time, they need to cover weekends including Saturdays and Sundays from 9.00 am and sometimes well into the evening, as well as weekday evenings from about 5.00pm onwards.
Person Specification
Essential
* Knowledge of health & safety and risk assessments.
* Ability to work independently and follow lone working procedures.
* Professional and courteous manner.
* Experience in customer service.
* Good verbal communication skills.
* Ability to follow instructions accurately.
* Initiative and proactive attitude.
* Physically fit and capable of manual handling.
* Flexible availability for evening and weekend shifts.
Desirable
* Experience with minor repairs and DIY.
* Familiarity with safeguarding and equality policies.
* Experience in facilities or community organisation roles.
* Previous lone working experience.
Application Process
Please send your CV and a short cover letter to explaining:
* Why you're suitable for the role
* Why you're interested
* Your availability (start date and preferred days/times)
Job Type: Part-time
Pay: £13.85 per hour
Benefits:
* Company pension
* Flexitime
Experience:
* cleaning: 1 year (preferred)
* Commercial cleaning: 1 year (preferred)
* janitorial: 1 year (preferred)
Language:
* English (required)
Work Location: In person