We are seeking a dynamic and commercially driven General Manager/Head of Operations to lead business performance and sales operations.
Based in Stoke, this senior leadership role carries full accountability for operational and commercial success, with occasional travel required to a secondary site
Key Responsibilities
* Full Profit & Loss (P&L) responsibility for business operations
* Provide line management across all departments and functions
* Manage and develop prime contractor relationships
* Lead and optimise the sales process to deliver maximum value
* Oversee operational performance reporting and forecasting
* Drive continuous improvement initiatives across the business
* Take overall responsibility for Health & Safety compliance
* Ensure adherence to Export Control regulations
* Oversee local IT support and infrastructure
What We’re Looking For
Essential Experience & Skills
* Proven experience within the aerospace industry
* Strong background in B2B and B2C sales at all levels
* Demonstrated success in P&L management
* Experience in inventory and warehouse operations
* Knowledge of export control requirements
* Strong leadership, communication, and decision-making skills
Desirable
* Advanced knowledge of Microsoft Office and productivity tools
* Experience with Warehouse Management Systems (WMS)
* Familiarity with database systems and reporting tools (e.g. Crystal Reports)
Qualifications
* A-Level education (or equivalent)
* Additional business-related training is advantageous
Why Join Us?
* Senior leadership role with real impact on business performance
* Opportunity to shape strategy and drive growth
* Collaborative and forward-thinking working environment
* Exposure to multi-site operations
Apply Now
If you are an experienced leader with a strong commercial mindset and a passion for operational excellence, we want to hear from you