Join Our Team
We’re on the lookout for an enthusiastic and detail-oriented Hire Desk Administrator to join our team at our Gloucester Depot.
Daily Responsibilities
* Assisting with the day-to-day operations of a busy hire office, supporting the management team.
* Communicating professionally with customers, handling enquiries, and taking orders.
* Managing all hire processes, including hire contracts, exchanges, and breakdowns, while updating our Hire and CRM systems.
* Providing advice to customers on equipment needs and resolving queries in a friendly and professional manner.
* Identifying and maximising sales opportunities to ensure customer satisfaction and business growth.
What You’ll Bring to the Team
* A solid understanding of customer needs and the ability to deliver exceptional service.
* Strong professionalism and excellent time management skills.
* Product knowledge (or the willingness to learn) to provide accurate advice.
* The ability to work effectively as part of a team, even under pressure.
* A calm, positive approach, ensuring tasks are completed with accuracy and precision.
* A results-driven mindset with a focus on achieving goals.
What You’ll Get in Return
* Competitive salary
* Monthly bonuses and commission opportunities
* Yearly depot-based bonus
* Company pension scheme
* A friendly, vibrant, and exciting workplace
* Employee Assistance Programme
* Opportunities for personal development and training through a tailored programme
GTAccess actively promotes a smoke-free environment and upholds a zero-tolerance policy against sexual harassment and bullying, fostering an inclusive and diverse workplace where everyone feels valued.
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