ABUS is one of the world’s leading manufacturers of industrial crane systems, crane components and electric hoists. As an international company, ABUS stands for the highest quality products and reliable customer service. Honesty, safety and quality are the most important values of our company.
After-Sales Coordinator – Full time, Permanent
Due to expansion, we have an exciting opportunity for an After-Sales Coordinator to join our service team. If you're someone who enjoys organisation, solving problems, and communicating with customers daily, we'd love to hear from you.
In this role, you’ll be contributing to the smooth coordination of servicing and repair projects, ensuring they’re completed on time and to a high standard. You’ll also handle spare parts orders and warranty claims, playing a key role in keeping our after-sales support running efficiently. As part of your responsibilities, you’ll proactively contact both new and existing customers to maintain strong relationships and drive new business acquisition.
This is a great chance to make the role your own, within a company where your attention to detail, organisational skills, and customer focus will be truly valued.
Normal working hours are 08:00 – 17:00 Monday to Friday
Location: Yateley, Hampshire
Who are we looking for?
* Excellent customer service skills with a positive and enthusiastic attitude
* Confident in initiating conversations with potential clients
* Engineering education or background
* Full UK Driving License
* Keen and willing to learn and understand the product range
What can you expect from us?
* Competitive salary based on experience
* Extensive induction process with internal training on software and products
* 25 days holiday + 8 bank holidays
We’re a supportive team that values professionalism, high standards, and a positive, can-do attitude. If you're looking for a stable, full-time role with plenty of variety and the backing of a family-run company, apply today