Implement, manage and support the organisation's data network and computer systems, ensuring standards of performance and security are maintained. This includes successfully resolving IT support calls in a timely and efficient manner; performing installations, configurations, relocations and decommissioning of computer hardware and software; fault‑finding and rectifying problems; escalating issues as appropriate; promoting good practice in the use of hardware and software and IT security; diagnosing complex integrated service issues; providing specialist knowledge and guidance on technical aspects of systems/services; acting as a local expert/reference point.
As a senior role within the team we are looking for someone with experience of implementing/managing Microsoft Server environments, both on premises and cloud, VMWare, Veeam, Citrix VDI, SAN Storage. The post holder will be required to work from the Harrogate District Hospital site, be added to the departments on call rota, and provide future technical direction and solution design across core technologies underpinning the clinical applications specialising in IT Infrastructure, Servers, Networking & Telecom including Cloud based services.
Responsibilities
* Take the lead on Infrastructure and IT elements of Digital projects, working directly with project managers, and manage the implementation activities of their own Infrastructure projects.
* Analyse, investigate and diagnose complex facts and situations when dealing with strategic or operational issues to resolve them in a timely manner as part of the 3rd‑line support service.
* Proactively manage and support the end‑to‑end IT infrastructure across the organisation to ensure it is reliable, available and performs as agreed to service levels and targets.
Benefits
* A supportive culture so colleagues can bring their whole selves to work.
* Staff Recognition – regular appraisals, Making a Difference & Team of the Month Awards, and annual Colleague Recognition Awards.
* Employee Support and wellbeing – Employee Assistance Programme, counselling service and a fast‑track Physiotherapy service.
Please note
Due to high levels of interest, posts may close early if we reach a sufficient number of applications.
Visa sponsorship is only available for certain roles; please ensure the role you are interested in meets visa criteria before submitting your application.
The Trust does not offer relocation packages for Agenda for Change roles.
All job offers are subject to satisfactory pre‑employment checks.
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