Job title: Night Manager Salary: 30,000 GBP Location: Wokingham, Berkshire Type of contract: Permanent – 45 hours per week Workplace description: This is a charming hotel in an historic venue located in the picturesque town of Wokingham, Berkshire, England. Set within beautiful grounds, this elegant hotel offers a mix of modern amenities and classic architectural features, making it a popular choice for weddings, events, conferences, and leisure stays. Main duties and responsibilities: To ensure that all guests receive a warm, memorable and personalised welcome to the hotel, setting the scene for their stay and ensure that guest needs are anticipated and that any requests are actioned. To ensure high standards of security are maintained throughout the night and that all public areas of the hotel are thoroughly cleaned Complete administrative tasks accurately and within given deadlines. Be responsible to setup meeting and private dining rooms to agreed standard and to guests’ specifications. Ensure that the service offered by all team members is personal and memorable, that guest needs are anticipated and requests followed up. Build relationships with guests, ensuring that they want to return to the hotel. Ensure good communication with all departments throughout the hotel. Ensure all regular and VIP guests are known and cared for accordingly. Handle, follow up and communicate any comments or complaints. Pass...