Job Title- Resident Liaison Officer
Location- Sheffield
Salary- £28,000-£30,000 + car allowance
Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects?
Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner?
We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident officer to service a long term kitchen and bathroom project in Sheffield and other projects in the Leeds area.
Responsibilities
* Be the first point of contact for residents during scheduled works
* Make sure that residents are informed and happy with all updates
* Respond to complaints and issues that arise
* Keep detailed reports of resident feedback
* Attend site visits with the site manager and conduct progress surveys when required
Requirements
* Have excellent face to face and telephone communication skills
* Have experience within social housing, and ideally construction/repairs teams
* Have a full clean driving licence
* Have a clean criminal record for enhanced DBS checks
If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you
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