Job Opportunity: Customer Service Assistant – 12-Month Fixed-Term Contract (with potential to extend)
📍 Location: Avonmouth, Bristol
💼 Salary: £26,000 per annum
🕒 Full-Time | Office-Based | Monday to Friday
📆 Contract: 12-month temporary contract (maternity cover)
Are you passionate about delivering exceptional customer service and supporting sales teams? We’re looking for a proactive and organised Customer Service Assistant to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave.
🧩 About the Role
You’ll play a vital part in supporting the sales function, providing day-to-day administrative and technical support to ensure smooth operations. This is a fantastic opportunity to work in a fast-paced environment where no two days are the same.
🔑 Key Responsibilities
* Provide first-class customer service to the salesforce, contractors, and suppliers
* Process orders and invoices accurately and efficiently
* Assist with technical queries and support sales enquiries
* Liaise with team members to resolve order and stock-related queries
* Support with delivery and haulage issues when they arise
* Contribute to the effective delivery of new projects
* Perform general administrative duties: data entry, scanning, filing
* Ensure adherence to Health & Safety standards at all times
🧠 What We’re Looking For
Experience & Skills:
* Previous experience in customer service, administration or sales support
* Ideally from a construction, manufacturing, or technical background
* Confident using Microsoft Office (Excel, Word, Outlook)
* Experience using NetSuite is a plus
Personal Attributes:
* Strong organisational and time management skills
* Excellent verbal and written communication
* Team player with a flexible, can-do attitude
* Able to multitask and prioritise in a busy environment
🎁 What’s in It for You?
* Competitive salary of £26,000
* 25 days annual leave + bank holidays
* Office closure during Christmas
* Supportive, collaborative team environment
* Great experience with a respected name in the industry