Great service starts with a smile and
ends with a memory.
At Hotel Indigo K West Shepherd’s Bush,
we believe in more than just serving food, we serve up experiences,
conversations, and moments that make our neighbourhood shine. As a Waiter/Waitress,
you’ll be the warm welcome, the trusted recommender, and the reason guests come
back for more. If you bring energy, charm, and pride in what you do, this could
be the start of your next great story. So come and join our
pre-opening team, as we get ready to open our doors!
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What’s Our Story?
Hotel Indigo is inspired
by the neighbourhood and at our hotel that means bold, creative, and connected
to the local rhythm. Our restaurant reflects that same energy. Whether it’s a
working breakfast, a weekend brunch, or a buzzing dinner service, we create
memorable experiences with every plate served and every guest interaction.
Here’s what you can look forward to as our
Waiter/Waitress:
Annual
salary: £25,700
* Pension with company contributions
* 50% discount
in all our restaurants and Spa treatments across our properties
* Team member and Friends & Family rates across our properties
* Complimentary stay after passing probation
* IHG
Employee rate across 6000 hotels globally
* Extensive discounts on our benefits platform
* Healthcare cash plan
* Interest-free season ticket loan
* Employee Assistance Programme – 24/7 online GP, mental
health support, and wellbeing
* World-class development programmes, apprenticeships, and
growth opportunities
* Bike to work scheme
* Recommend a Friend incentive
* Free meals on duty
* Social squads and recognition schemes to make your voice heard
and celebrate success
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A Day in Your Neighbourhood
* Be
the face of the restaurant:
Greet guests, take orders, and serve food and drink with confidence and flair,
always with a genuine smile.
* Create
moments:
Recommend menu items, accommodate special requests, and anticipate guest needs
to create a personalised and seamless experience.
* Support
the flow:
Keep your section clean, stocked, and ready for service, supporting with
opening/closing tasks and helping team members as needed.
* Stay
in sync:
Work closely with the kitchen and bar teams to deliver timely, accurate, and
polished service.
* Keep
it spotless:
Follow hygiene and safety procedures to keep the restaurant clean and compliant
at all times.
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What’s Your Story?
You’re
confident, friendly, and passionate about hospitality. You care about the
details and love creating positive guest interactions. To thrive in this
Waiter/Waitress role, you’ll ideally bring:
* Previous
experience as a restaurant server, waiter/waitress, or hospitality team member
* Strong
communication skills and a warm, professional attitude
* Flexibility
to work shifts including evenings, weekends, and holidays
* A
basic understanding of food hygiene and service standards
* Right
to work in the UK and fluency in English
* A
guest-first mindset and desire to be part of a supportive, upbeat team
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If you’re ready
to bring great food and even greater service to one of West London’s most
creative hospitality spaces, we want to hear your story. Join us as Waiter/Waitress
at Hotel Indigo K West Shepherd’s Bush and help us serve something truly
unforgettable every time.