We’re looking for someone who is organised, practical and customer focused, with a genuine interest in caring for places and supporting others. You’ll bring: • Experience in a facilities, support services, business support or customer/visitor facing environment.• A good understanding of health, safety, fire and security procedures, with a commitment to working safely.• Strong organisational skills, with the ability to manage records, systems and multiple tasks effectively.• Confidence working with IT systems, including Microsoft Office and digital tools.• A flexible, collaborative approach and a willingness to work alongside and support volunteers.• Good communication skills and the ability to build positive working relationships.• An eye for detail, with an understanding of value for money and efficient use of resources.Facilities & Support Services Co-ordinatorAt the National Trust, people and places are at the heart of everything we do. You’ll be part of a supportive, collaborative team that cares deeply about delivering great service while protecting our special places for the long term. We value teamwork, encourage new ideas and work together across roles and disciplines to solve problems and make things better.You’ll work in an environment where no two days are the same, where your contribution really matters, and where you’ll be trusted to use your initiative while being supported by experienced colleagues. Above all, you’ll be helping ensure our places are safe, welcoming and inspiring for everyone.You’ll support the day to day delivery of facilities and business support services across your property group, helping maintain high standards of compliance, safety, presentation and customer service. Your work may include coordinating planned, preventative and reactive maintenance, supporting health, safety, fire and security requirements, maintaining accurate records, business and financial systems, and supporting contract and budget management.You’ll work closely with colleagues, contractors and volunteers, sharing information and ideas for improvement, and acting as a reliable point of contact for internal and external queries. You’ll also help ensure facilities are managed in line with conservation principles, working sustainably and promoting environmentally responsible ways of working. At times, you may supervise others, support volunteers, or take responsibility for specific technical or specialist areas at your site.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 24 May 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 175797IRC175797StroudPermanent f/t (37.5 hrs pw)Ends: May 24th 88.3 mi from undefinedThis role is all about keeping our places running smoothly so they can be enjoyed by everyone, every day. As a Facilities & Support Services Co-ordinator, you’ll provide an efficient, flexible and customer focused facilities and business support service within a technically complex property group. From ensuring compliance and safety to supporting colleagues, contractors and volunteers, you’ll play a vital role in creating welcoming, well run places that connect people with nature, beauty and history.Ebworth Estate, The Old Ebworth Centre, Stroud, GL6 7ESCompliance.Eligibility to Work in the UK27,612 pa