A leading holiday service provider is seeking a strategic leader in service design to enhance customer experience. The role involves leading projects to ensure seamless service delivery across multiple suppliers and champions human-centered design principles. Ideal candidates will have extensive experience in service design, exceptional communication skills, and a relentless focus on customer advocacy. This position offers various perks including pension contributions, training budgets, and discounted holidays, fostering an environment of growth and innovation. #J-18808-Ljbffr