We are Strata!
Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face‑to‑face experiences.
As a people‑first business, we encourage ambition, support and reward. We’re always listening and open to ideas, both from our clients and our team.
Job Overview
As a key member of Strata’s Senior Leadership Team, the Head of Event Support is responsible for shaping and executing the strategic vision for our Event Support function. This senior‑level role combines operational excellence with strong leadership, team management and process innovation, ensuring world‑class delivery across all live projects through exceptional planning, logistics and execution.
We are seeking an experienced leader from the events industry, ideally with a background in outdoor events, expos, event structures or brand activation, who thrives in a fast‑paced environment. You will champion our support capabilities internally and externally, ensuring that every delivery reflects Strata’s high standards of precision, creativity and safety.
Key Responsibilities
* Set and execute the strategic direction for Event Support in alignment with Strata’s overall goals.
* Collaborate with senior colleagues (including Project Managers, Account Directors and Production Leads) to ensure operational excellence supports our creative and delivery objectives.
* Represent the Event Support function within the company, promoting its capabilities and championing best practices.
* Oversee the support management team, warehouse manager and operator teams to ensure efficient project delivery and resource allocation.
* Manage departmental performance by tracking revenue, costs, utilisation and efficiency, implementing strategies to optimise outcomes.
* Champion health and safety, maintaining compliance across warehouse, vehicle and equipment operations.Drive continuous improvement in logistics, resource management and support processes, integrating new technologies and best practices.
* Lead, mentor and develop a high‑performing team, fostering collaboration, accountability and personal growth.
* Implement training programs to strengthen support skill sets and maintain high professional standards.
* Promote a positive, inclusive and solutions‑oriented workplace culture.
* Traffic Management: Oversee compliance with Operators Licence and DVLA regulations; manage the operational aspects of the vehicle and plant fleet.
* Supplier Management: Manage key supplier relationships, including logistics, production and transportation partners.
* Reporting: Provide updates to the Board on operational performance, health and safety and ongoing improvements.
Qualifications and Experience
* Proven experience in a senior support or operations role within the events industry.
* Strong leadership background with the ability to inspire and coordinate cross‑functional teams.
* In‑depth understanding of event support, logistics and health & safety standards.
* Skilled communicator and problem‑solver, with exceptional attention to detail and organisation.
* Strategic thinker who thrives in a dynamic, hands‑on environment.
Employee Benefits
* 25 days annual leave, plus usual Bank Holidays
* Birthday day off
* Private Health Insurance*
* Workplace pension scheme
* Death in service scheme
* Cycle to work scheme
* Hybrid working arrangement
* Regular social events
Our Principles
Client Success – We measure our success by the impact we make for our clients and strive to exceed expectations.
Company Growth – We believe in long‑term partnerships and sustainable growth, staying ahead of the curve to deliver the best brand experiences.
Team Empowerment – We celebrate diversity, promote collaboration and foster an inclusive culture where every team member feels valued.
Employee Well‑being – We provide an enriching workplace that supports growth and well‑being.
Environmental Responsibility – We commit to minimising our impact on the planet through eco‑friendly event practices and conscious resource management.
Diversity at Strata
We recognise and value the diverse and unique perspectives, experiences and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued and empowered. We welcome applications from all suitably qualified individuals, irrespective of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Recruitment decisions are based on merit, qualifications and business needs.
Strata remains an equal opportunity employer.
#J-18808-Ljbffr