You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities include:
1. Accurately picking and dispatching goods using a handheld terminal, and informing the manager of any discrepancies.
2. Checking quality, shelf life, and ensuring packaging is robust for delivery.
3. Providing high-standard customer service by processing deliveries efficiently and meeting targets.
4. Dealing politely with delivery staff, responding to queries and complaints, and referring complex issues to the appropriate person.
5. Working to meet designated pick rates with a positive attitude.
6. Being punctual, well-presented, and reliable.
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centres nationwide.
At Booker, diversity, equity, and inclusion (DE&I) are central to our values. We want everyone to feel represented and comfortable being themselves at work. We also support flexible working arrangements to accommodate different life circumstances and career stages.
We are a proud Disability Confident Committed employer committed to an inclusive and accessible recruitment process. For more information on accessibility support, please contact recruitment@bookergroup.com.
Please note:
* Candidates must be over 18 for roles involving early or late shifts, warehouse work, alcohol handling, or driving.
* High application volumes may lead to early closing of some roles. Feedback is only provided to interviewed candidates.
*Booker Group is part of Tesco plc but operates separately, so benefits differ from Tesco.*
For more information, visit www.bookergroupjobs.co.uk.
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