Education and Qualifications Programme Management qualification (e.g. MSP) or equivalent level of Programme Management experience Project Management qualification (e.g. Prince2) or equivalent level of Project Management Experience Evidence of continuing professional development Member of relevant professional body (e.g. CIPD, BCS, etc.) Educated to master’s level or equivalent level of experience of working at a senior level in HR Services arena Experience Extensive experience of managing HR systems and services Extensive experience of managing technology for business uses. Extensive experience of planning, managing and delivering complex program of projects in a change management environment Extensive experience of delivering projects within a complex environment, such as the NHS Experience of outsourced contract management Experience of Risk Management Experience in the building and management of relationships with customers, stakeholders and suppliers Proven experience in the ability to lead and motivate others. Experience of developing business cases Significant staff management and leadership experience Experience of partnership working with internal and external stakeholders Significant knowledge of NHS best practice in the HR Services arena Significant knowledge in the practical application of programme and project management methodologies Knowledge and understanding of Information Governance and Data Protection. Able to promote and facilitate change at all levels of the organisation. Methodical, organised, analytical with problem solving capabilities, ability to evaluate, develop and implement business processes, systems and procedures Excellent written and oral communication skills. Able to establish collaborative working relationships with a wide range of internal and external stakeholders Able to deal with conflict proactively Ability to provide and receive highly complex, sensitive and contentious information Ability to negotiate with senior stakeholders on difficult and controversial issues Ability to present complex and sensitive information to large and influential groups. Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information Ability to discuss and explain technical issues to non -technical staff Able to monitor and appraise individual, department and organisational performance Ability to prioritise and manage own and team workload. Person and People Development Ability to generate and implement ideas. Able to work autonomously and self-motivated. Ability to work under pressure Well organised and leads by example. Ability to work to deadlines and within budget Pragmatic approach to problem resolution. Team Player. Flexible in work patterns Possesses commitment to work hours necessary to perform required tasks. Punctual and reliable. Communications Excellent communicator - using a range of media across different levels. Strong influencer, able to contribute to shaping service strategies Specific Requirements Able to perform the duties of the post with reasonable aids and adaptations. Ability to travel independently as and when required to fulfil the role Able to attend conferences and